Frequently Asked Questions
Everything you need to know about Milliard Brands products and services.
What is the standard shipping time for furniture and home goods?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Does Milliard Brands offer a warranty on its products?
Yes, we stand behind our quality. All Milliard products come with a standard one-year limited warranty against manufacturing defects from the date of purchase.
What is your return policy for home decor and bedding?
We offer a 30-day satisfaction guarantee. Items must be returned in their original packaging and in new condition to qualify for a full refund.
Are your memory foam products CertiPUR-US certified?
Absolutely. All Milliard foam products are CertiPUR-US certified, meaning they are made without ozone depleters, lead, or mercury, ensuring safety for your home.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Do you offer assembly services for larger furniture items?
While our products are designed for easy DIY assembly with included tools and instructions, we do not currently offer direct in-home assembly services.